FOI Procedures Manual

Revised approach to FOI case handling

A revised approach to how we deal with FOI cases is to be rolled out during August and September 2011. Briefing documents are provided here. The FOI procedures manual will be revised to support the new approaches. How we handle FOI cases will continue to evolve and the content of the manual will be updated.

More information on the FOI Compliants handling process project.

Existing FOI process

Welcome to the FOI Procedures Manual. Please note that this is a pre-Evolve resource: the manual has been made into an intranet resource in preparation for any Evolve changes.

Current version

  • Version: v1.0
  • Date: 12 July 2011

Latest changes

Date Section Summary of Change
30/10/2012 General: Monitoring of authorities timeliness Addition of new section which explains the FOI and EIR timeliness monitoring process and provides links to the necessary templates.
29/10/2012 Standard Casework Guides, Forms and Letters

Publication of two new BBC template letters:

  • template letter to BBC about justifying the derogation OCT 2012
  • template letter to complainant to informally close the case OCT 2012
01/10/2012 Standard Casework Guides, Forms and Letters Revised Decision notice templates published for BBC Art, BBC Journalism and BBC Literature following outcome of the Supreme Court case.
09/12/2011 Standard Casework Guides, Forms and Letters Decision Notice template updated and published as v4.4: 'decision notice' ie non-capitalised and changes to spacing.
15/11/2011 General: Asset Classification and Security Issues Update to July 2011 version of 'Avoiding inappropriate disclosures - ICO Operating Policy'.
19/10/2011 General: Asset Classification and Security Issues Avoiding inappropriate disclosures -policy amended so that it can be used across the operations directorate.
19/10/2011 Standard Casework Guides, Forms and Letters Decision notice templates for BBC Art, BBC Journalism and BBC Literature updated.
11/10/2011 General: Asset Classification and Security Issues Avoiding inappropriate disclosures policy published v1.0 22/07/2011.
06/10/2011 Standard Casework Guides, Forms and Letters New Decision notice templates published for BBC Art, BBC Journalism and BBC Literature.
13/09/2011 Standard Casework Guides, Forms and Letters Decision notice and Information notice templates updated to reflect amended postal address for the Tribunal.
12/09/2011 Standard Casework Guides, Forms and Letters Decision notice user guide - updated version (v4.0) published to reflect changes to DN template.
25/08/2011 Standard Casework Guides, Forms and Letters FOIA Legal Annex - correction of typo in S40(5)(b)(i)
18/07/2011 Standard Casework Guides, Forms and Letters Decision notice and Information notice templates updated to reflect new website and email addresses for the Tribunal.
12/07/11 Requests for ICO Information Out of date page content removed and replaced with a link to Internal Compliance Department's ICON pages.
04/07/11 Standard Casework Guides, Forms and Letters New Form added to replace two obsolete forms (see below): CMEH 'Provide Advice' form - FOI, EIR & DPA Enforcement advice
04/07/11 Standard Casework Guides, Forms and Letters Obsolete form removed: CMEH 'Provide Advice' Form - FOI & EIR
04/07/11 Standard Casework Guides, Forms and Letters Obsolete form removed: Consider Enforcement Action Form
09/06/11 Advice Stage Section on "written legal advice" updated: re-directed to Policy Delivery pages of ICON for procedures for obtaining written legal advice.
09/06/11 Standard Casework Guides, Forms and Letters The 'Policy Delivery - Advice Request Form' (the PDARF) to be used for requesting all kinds of advice (DP/ FOI / Legal). Link from "Legal Advice Form" re-directed to the PDARF.
27/05/11 Standard Casework Guides, Forms and Letters New version of 'Investigation Action Form - S77 allegations' published.
17/03/11 Approval stage Updated procedures for signing off a case with a Decision notice. Includes step-by-step guidance on the roles of Complaints resolution, Policy delivery, Signatory and Ops Support.
01/03/11 Standard Casework Guides, Forms and Letters Decision Notice and Information Notice templates amended to reflect the new Information Tribunal telephone number.
24/01/11 Standard Casework Guides, Forms and Letters New DPA Legal Annex published.
24/01/11 Standard Casework Guides, Forms and Letters New versions of the Decision Notice Template and FOI Legal Annex published - error corrections.
09/12/10 Standard Casework Guides, Forms and Letters Initial Letter to PA converted from Arial to Verdana.
07/12/10 Standard Casework Guides, Forms and Letters CMEH 'Provide Advice' Form - FOI & EIR published.
07/12/10 Standard Casework Guides, Forms and Letters New DN Confidential Annex Template published.
10/11/10 Standard Casework Guides, Forms and Letters New EIR Legal Annex and FOIA Legal Annex published.
10/11/10 Standard Casework Guides, Forms and Letters Publication of updated Information Notice and Decision Notice templates and templates user guides.
01/11/10 Contact with parties New policy and procedures: Dealing with difficult or unacceptable customer behaviour.
02/08/10 All Manual available in intranet format.

Contents

Browse through the contents of the FOI Procedures manual.

Search

Search the contents of the FOI procedures manual.